Resource Library for Leaders

Leadership Lifeline: The “Beautiful Baby” Technique

Alexis Stern’s communication technique can help you de-escalate conflict and tension and clear the way to get what you need.

Leadership Lifeline: The “Freedback” Method:

Alexis Stern’s simple and painless method can help you give feedback to your boss or leader.

Suggested Reads:

Alexis earns no commissions and has no affiliation with the suggestions below.

Coaching A to Z: The Extraordinary Use of Ordinary Words by Haesun Moon, PhD

This pocket-sized book has fantastic suggestions to improve our dialogue. Each chapter covers a single word for a letter of the alphabet, and this word identifies a conversational skill. A few pages on each skill provide insight on how to use the technique in conversation, as well as an illuminating short story that heightens the skill’s value.

Fierce Conversations: Achieving Success at Work & in Life, One Conversation at a Time by Susan Scott

In Alexis’s opinion, Fierce Conversations is the OG, the foundational playbook, the communicator’s constitution. It’s the place to start if you want to reflect on and grow your communication skills. Scott’s techniques and thoughtful approaches will guide readers in effectively being heard and getting their messages across at home and at work - and anywhere in between. It’s one you’ll pick up and re-read often, and it’s great for skill-building that’s instantly and easily applicable.